Keelhouse Get a free audit

Confidentiality and Data Handling

Last updated: 6 November 2026

  • We access marketplace accounts only through user permissions or delegated access you grant. We never ask for your main account password where a permission tool exists.
  • Every team account uses two-factor authentication and company-managed devices or browser profiles.
  • Staff sign confidentiality agreements and only access the clients they work on.
  • Customer data is used only to fulfil your orders. It is never copied to personal devices or used for marketing.
  • When an engagement ends, we remove our access, return any files you request and delete client data within 30 days.
  • We tell you within 72 hours of becoming aware of any security incident that affects your data.

Questions: privacy@keelhousecommerce.com