Confidentiality and Data Handling
Last updated: 6 November 2026
- We access marketplace accounts only through user permissions or delegated access you grant. We never ask for your main account password where a permission tool exists.
- Every team account uses two-factor authentication and company-managed devices or browser profiles.
- Staff sign confidentiality agreements and only access the clients they work on.
- Customer data is used only to fulfil your orders. It is never copied to personal devices or used for marketing.
- When an engagement ends, we remove our access, return any files you request and delete client data within 30 days.
- We tell you within 72 hours of becoming aware of any security incident that affects your data.
Questions: privacy@keelhousecommerce.com