Everything below the waterline.

Pick one service or hand us the whole store. Every task follows a written checklist we agree with you during onboarding, and you can change the mix at any time.

Book a free store audit See pricing

Order processing

The core of what we do for personalized décor. Every name, date and photo is read from the order and checked by a second person before anything is printed.

What’s included

Personalization fields copied into your template
Proof checked against the buyer’s note
File sent to your printer or production partner
Tracking updated the same day
Print files saved and labelled for reprints
Order changes, cancellations and address fixes

What we need from you

Your templates, printer contacts and how you want unclear personalizations handled.

Marketplaces: Etsy, Amazon FBM
Turnaround: Same day before 14:00 HKT
From: $5.50 per order

Listings and SEO

Listings written the way buyers search for home décor, so new designs get found and old ones keep selling.

What’s included

New listings: title, tags, description, attributes and variations
Rewrites of underperforming listings
Variant listings from a master design
Amazon titles, bullet points, descriptions and backend keywords
Mockups and videos uploaded in the right order

What we need from you

Your designs or product files, prices and production times.

Marketplaces: Etsy, Amazon
Turnaround: 2–3 business days
From: $12 per listing

Design and content

Print-on-demand designs and the images that sell them, built for ornaments, wall and shelf décor, suncatchers and keepsakes.

What’s included

New POD designs and template personalization
Lifestyle mockup sets of 5–8 images
Listing infographics and short listing videos
Amazon A+ Content, Brand Story and Storefront pages
Two rounds of revisions on every design

What we need from you

Your style, product sizes and any brand colours or fonts. Designs must be original or licensed to you.

Marketplaces: Etsy, Amazon
Turnaround: 3–5 business days
From: $35 per design

Advertising

Ads checked every week, with budgets moved to the listings that earn and away from the ones that don’t.

What’s included

Etsy Ads budget and listing selection
Amazon PPC campaign structure, keywords and bids
Negative keywords and search term reviews
Coupons, deals and promotions
A weekly ads report in plain language

What we need from you

A monthly ad budget and your target profit per order.

Marketplaces: Etsy Ads, Amazon PPC
Review cycle: Weekly
From: $99 per month

Market research and trends

Know what to design next. We combine Google search trends with Etsy and Amazon competition data to show where demand is rising and where there is still room.

What’s included

Niche and keyword research with demand and competition data
A monthly trend report on rising home décor searches
Seasonal launch calendar for Christmas, Halloween, Mother’s Day and more
Competitor and pricing analysis
A shortlist of validated product ideas

What we need from you

Your product types, production limits and the price range you sell in.

Sources: Google Trends, Etsy, Amazon
Turnaround: 3–5 business days
From: $39 per niche

Marketing

Traffic from outside the marketplace, sent straight to your listings. Pinterest works especially well for home décor.

What’s included

Pinterest boards and pins linked to your listings
Social content for Facebook and Instagram
Seasonal campaign plans with dates, offers and creative
Launch plans for new collections
Monthly results summary

What we need from you

Access to your social accounts and the collections you want to push.

Channels: Pinterest, Facebook, Instagram
Review cycle: Monthly
From: $99 per campaign

Business consulting

A second pair of eyes on the numbers and the plan, from people who run home décor stores every day.

What’s included

Strategy calls on growth, hiring or new channels
A 90-day growth plan with clear targets
Pricing and margin review across your catalog
Product line and catalog strategy
Monthly advisory with two calls and support by message

What we need from you

Recent sales, costs and the goals you have for the next year.

Format: Video call, written plan
Turnaround: Plans within 5 business days
From: $69 per call

Customer support

Buyer messages answered within 24 hours on business days, in your tone of voice and within each marketplace’s rules.

What’s included

Pre-sale questions and personalization checks
Order status, delays and tracking questions
Returns, refunds and replacements
Etsy cases and Amazon A-to-Z claims
Review management within marketplace policy

What we need from you

Your policies, saved replies if you have them, and who decides on refunds.

Marketplaces: Etsy, Amazon
Response time: Within 24 hours, Mon–Fri
From: $2.50 per conversation

Amazon FBA operations

Inventory, shipments and account health kept in order, so your best sellers never run out.

What’s included

Shipment plans and box labels
Inventory monitoring and restock alerts
Account health and Voice of the Customer checks
Stranded and suppressed listing fixes
Seller Support cases and reimbursement audits

What we need from you

User permissions on Seller Central and your supplier lead times.

Marketplace: Amazon FBA
Review cycle: Weekly
From: $35 per shipment

Store setup and audit

A clear starting point. New partners get a written audit for free; new stores get set up properly from the first listing.

What’s included

Store or account audit with a 90-day plan
New Etsy shop: policies, banner, sections and first listings
Amazon Seller Central setup and Brand Registry help
Catalog migration between your stores

What we need from you

Your shop link for an audit, or business documents for a new account.

Audit turnaround: Within 48 hours
Audit price: Free for new partners
Setup from: $399 per project

What we don’t do

Buy, sell or swap reviews, or ask buyers for positive reviews in return for anything
Copy other sellers’ designs or use trademarks and characters you don’t have rights to
Manipulate rankings or open accounts against marketplace rules
Hold your bank details or your main account passwords

Not sure where to start?

Send your shop link. Our free audit tells you which services would make the biggest difference first.

Book a free store audit